Hair Care Appointments with MoKnowsHair

Welcome to the MoKnowsHair Salon experience! I look forward to providing you with hair care and styling that will elevate your healthy hair journey. Hair shaping, color, coaching, treatments, styling…it will all be available to you!

Below you will find the online Appointment system, Scheduling Policy, Location, Product and Contact information!

APPOINTMENTS

Appointments are accepted online only. You can view a full service menu (including Hair Coaching), with descriptions, and availability at moknowshair.schedulista.com!

SCHEDULING POLICY

In order to provide the best service possible and be fair to other clients, I require that you comply with the following scheduling policy. Scheduling an appointment is your acceptance of the policies below.

CANCELLATIONS:
You may cancel your appointment online at any time. If you cancel an appointment, you are welcome to reschedule for a future date based on availability.

If you DO NOT cancel more than 24 hours before your scheduled appointment time, you will be charged a fee equal to 50% of the cost of the service you booked.

If you cancel more than 24 hours in advance, no fee will be charged.

LATE POLICY:
You are expected to arrive up to 15 minutes before your scheduled appointment time. IF you arrive more than 15 minutes LATE, I will try to accommodate you to the best of my ability. However, if it not possible to deliver your service, you will be charged a $35 late fee and you will have to schedule a future appointment. You MUST still arrive in order for this policy to be in affect. If you do not, you will be treated as a “no-show” and charged accordingly.

NO-SHOW POLICY:
If you book an appointment, and you do not cancel online and you do not show-up at your appointment time, you will be charged 100% of the fee for your scheduled service.

FEES:
All fees assessed for violation of Scheduling Policy will be charged to the credit card you leave on file when scheduling your appointment. No exceptions. No refunds.

LOCATION

MoKnowsHair Salon is located in Sola Salon Suites, 222 E. 34th Street (between 2nd and 3rd Avenues), New York, NY 10016. No walk-ins; appointments only.

PRODUCTS

A range of products and tools will be used to suite the needs of every hair type and texture. Here are some brands that will be used (more to come; subject to change):

  • Aveda
  • Mizani
  • Wella Professional
  • Mixed Chicks
  • Chi
  • Carol’s Daughter
  • Camille Rose Naturals

CONTACT

If you have a question not answered here or the online scheduling site (please read first!), send an email to info@moknowshair.com. Personal hair care questions will not be replied.